Billing and Insurance Information

Billing and Insurance Questions

Patient Financial Services Customer Service:

  • 910-577-4703 or 1-866-735-1595
  • 241 New River Drive
  • Jacksonville NC 28540

We are committed to providing you with high quality patient care and services to include our billing process and our Patient Assistance Program. Our Patient Financial Service representatives are available to assist you from 8:00 a.m. to 5:00 p.m. Monday through Friday. We are closed for holidays.

Average Charges

Estimate My Cost™ enables you to create your own accurate out-of-pocket price estimates anytime, anywhere. Please click here to access the Patient Estimate Portal.

In compliance with the CMS Hospital Price Transparency rule effective on 01/01/2021, you can download a file which contains a complete listing of our standard charges. Please click here to access these documents. This list is current as of June 23, 2021 and is updated quarterly.

Payment Arrangements

You may pay your account balance by Visa, Master Card or Discover. Online payments are available here or you may set up a payment arrangement by calling our Extended Business Office at 800-737-9140 Monday through Friday from 8:00 a.m. to 5:00 p.m.

Payments can be made at the Onslow Memorial Hospital Administration Bldg., 241 New River Drive, Jacksonville NC. Drive through is available from 8:00 a.m. to 5:00 p.m. Monday through Friday. Drop off box available for after hours.