Compliance

Onslow Memorial Hospital is committed to promoting a Culture of Compliance.

It is our responsibility to act ethically and in accordance with the Code of Conduct, applicable OMH Policies, and relevant laws, rules, and regulations to provide people in our community with quality medical services delivered in a friendly, safe, and caring environment. Everyone working with our organization (including employees, physicians, contractors, vendors, and volunteers) are accountable for compliance results and compliant behavior, which is expected at all times.

Our organization takes its responsibility to comply with the law very seriously and has taken steps to prevent, detect, and correct legal violations throughout the system. You can help encurage and cultivate our growing Culture of Compliance by always abiding by applicable policies, laws, and regulations.

Erin Tallman, SVP Patient 
Advocacy & Compliance Officer

COMMUNCATING COMPLIANCE CONCERNS

Non-Retaliation and Confidentiality

All forms of communications with the COmpliance Office are held in the highest regard and strictly confidential.

Anyone may raise issues, concerns, and ocmplaints anonymously when contacting the Compliance Office or reporting through the Hotline. Onslow Memorial Hospital utilizes this hotline to provide an avenue for employees or interested parties to report suspected inappropriate activity involving OMH or its employees or agents.

To assist in investigating any compliance concerns, providing sufficient information and some contact information allows the Compliance Office to follow up in a thorough manner. The Compliance Office will keep the reporting employee's identity confidential, to the fullest extent practicable and or allowed by law.

Retaliation is not permitted against anyone who seeks advice, raises a concern, or reports misconduct to the Compliance Office in good faith. Suspected retaliation should be reported immediately to the Compliance Office.

 

Reporting Concerns

Please feel free to raise any Compliance-related questions and concerns by:

  1. Contacting the OMH Compliance Office
    Compliance Officer: Erin Tallman (910) 577-4731
    Compliance Coordinator: Michelle Benitez (910) 577-4817
    Emailing the Compliance Office at ComplicanceOffice@onslow.org
     
  2. Voicing an anonymous concern through the Compliance Hotline
    Phone: 1-800-362-2921
    Online: hotline.unchealthcare.org
     
  3. Mail questions or concerns to:
    Compliance Office, Onslow Memorial Hospital, 241 New River Drive, Jacksonville, NC 28545

As a reminder, the Hotline is open to callers 24 hours a day, 7 days a week.